Reputation Management for Brands of Scale
Did you know that 70% of consumers turn to reviews sites for guidance before making a purchasing decision*? In an arena where reviews and online chatter basically exist forever (especially in search), it’s increasingly important to always know where, when, how, and why your brand is being mentioned.
What is being said about your business online has a significant impact on your bottom line. Through active participation in consumer dialogue and monitoring the web for keywords associated with your brand, industry and competitors, Flying Point Digital tracks, measures, and manages your online reputation, building a stronger social presence and happier consumer base, which leads to increased sales.
*Business Week, 2008